(EDMONTON) Albertans tend to believe wait times in hospital Emergency Departments (EDs) are too long, but their perceptions are not always in keeping with their own experiences according to a recent survey conducted by albertapatients.ca.  The survey fielded September/October among a representative sample of Alberta patients further notes that while people generally understand the processes of the EDs, there are gaps in information which can create frustration. This is important as experiences with and perceptions of ED wait times tend to influence perceptions of all elements of patient care.

 

The exploratory October study suggests that there is an opportunity to better inform patients at multiple points:

 

 

Detailed findings from the survey include:

 

 

 

 

 

  

 

 

To view the detailed findings, follow the link: albertapatients ED Release

 

 

About albertapatients

 

These findings are drawn from research conducted on behalf of the Alberta Medical Association for its albertapatients initiative – an online community that provides Albertans the opportunity to provide input and feedback into the province’s health care system, and help shape the future of health care in Alberta through regular professionally executed survey research. This initiative also acts as a conduit for Alberta’s doctors to update patients about what’s going on in health care delivery, and report on findings from the survey research. This study was designed and conducted in response to interest expressed by albertapatients community members.

 

Research findings should be directly attributed to albertpatients.ca

 

 

Survey Methodology

 

These are findings of an albertapatients.ca survey conducted on behalf of the Alberta Medical Association. ThinkHQ Public Affairs Inc. is a Canadian-based independent public opinion consultancy, and is the Alberta Medical Association’s research partner in the operation of albertapatients.ca.

 

The Study was fielded via a representative online research panel sample (albertapatients) between September 29th and October 9th, 2016. Participants are Alberta residents over the age of 18, and the sample has been weighted to reflect the gender, age and regional distribution of Albertans who have used the healthcare system within the past 12 months. A total of 1350 interviews were conducted for the survey. The online methodology utilizes a representative but non-random sample therefore margin of error is not applicable. However, a probability sample of this size would yield a margin of error of +/- 2.7 percentage points.

 

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MEDIA CONTACTS

 

Shannon Rupnarain

Assistant Executive Director, Public Affairs

Alberta Medical Association

Shannon.rupnarain@albertadoctors.org

 

 

Marc Henry

Research Director, albertapatients.ca

marc@thinkhq.com

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